Delivery Policy

Dispatch times are currently extended due to unprecedented demand.

Our Customer Care team are doing the best they can to assist you - We ask that you please wait at least 10 days after you've received your dispatch notification before you enquire about your order.

Thank you for your patience.


Holiday 2023 Shipping deadlines - Delivery Cutoff Dates for December 25


Last Order Date


11th December 

All New Zealand locations



For your convenience we ship using Courier Post services to anywhere within New Zealand and make our best efforts to deliver products to the address specified by you during checkout within 8-12 business days of your order confirmation. All orders are shipped from Sydney, Australia.

The delivery cost of your product/s is free anywhere within New Zealand for orders over $100. If your order is below $100 you will be charged a flat fee of $15 for shipping.

Upon completion of your purchase, our team will organise for your product to be dispatched as a priority. We will keep you in the loop via email when your product is dispatched and will provide you with all the details you need to track your order. Please allow approximately 6 business days for your tracking number to be live.

We take full responsibility for ensuring that all products ordered through reaches our customers. If there is no proof of delivery, Speedo will replace or credit at our discretion.

Speedo is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. In the unlikely event that an ordered item isn't available or we are unable to fulfil your order, we will notify you within 2 business days to arrange a backorder or a full refund.

Please note we cannot ship goods to an address outside of New Zealand.