We are committed to answering questions and addressing comments in a timely fashion.
Dispatch times are currently extended due to unprecedented demand. Our Customer Care team are doing the best they can to assist you - We ask that you please wait at least 10 days after you've received your dispatch notification before you enquire about your order. Thank you for your patience.
Also check out our Frequently Asked Questions (FAQs) - you may be able to get the answers to your questions right now.